Thanks for all your help selecting the right trainers to support me when running! Great service 👍
Had my Gait analysed yesterday and it was a really great and informative experience, had plenty of different trainer options for me and walked away with these bad boys! First run done and they’re an absolute dream. Thank you Jude for sorting me out!
I’d never had a gait analysis done before until this week! I’m so impressed with how it’s done, and how it was interpreted by Matt! He selected trainers that would help various issues I was having and the ones I purchased on his recommendation are perfect! Thank you 😊
Thanks Derby Runner for helping a newbie to running fund out why my knees hurt so much and sorting me a great pair of shoes!!
Second time Derby Runner has delivered me trainers during a lockdown thanks guys always professional and always helpful.
Fantastic service, ordered on Saturday afternoon, arrived Tuesday, thanks Rob
Great deal from Rob for a pair of Hoka speedgoats and a pair of Brooks Ariel for my sister .
Great customer service ... thanks 🙏
So excited to receive my new trainers today from Rob, always a fabulous personal service from Derby Runner. Thank you!
Bought my first ever running shoes today. Rob was really patient, gave me lots of options based on my foot-type, and great advice. Was politely silent when I showed him what shoes I've been running in 🤣. Highly recommend this brilliant local business, and any of my friends I asked about running shoes all recommended a trip to Derby Runner too. Thanks Rob 😊
Fabulous service, thanks very much! I messaged the facebook page to look at getting a first pair of trail shoes, I had a couple in mind and asked a bunch of questions. Decided on the ones for me and collected from the store this afternoon. Great COVID safe setup for collection and went straight out to test them. Between the two of us this was the fourth pair we have had from the shop with great advice each time. Running jacket for me will be the next purchase 🙂 Thanks again.
Great communication and fast delivery even though it was just through Facebook I ordered, thank you 🙂
Thank you for the brilliant service again today!. Tried on my new trail running shoes outside in a Covid safe environment and then got them dirty in the mud in the sunshine. 😊 You’re the Best! 👍
Thank you to The Derby Runner. I was looking for a pair of trail shoes. I rang and asked if the shoe was in stock the day before I was intend to visit and pick them up. Arriving at the store the following day I was greeted warmly to find outdoor seating available to try the shoes before payment. All was conducted within the current COVID-19 regulations and good social distancing maintained at all times. Thank you for the excellent customer service. 😀
Although not new to running I’d never had my gait analysed. These guys were fantastic with me even with current circumstances. They managed to provide a spot on analysis of my feet from photos and videos I sent. I had real issues with my shoes and their recommendations were fantastic I purchased and had 5 mile in them so far and omg god so much better. All this over the internet, not in person, can’t wait to come back when you reopen properly. Honestly fantastic service extremely helpful and accommodating. I since checked the price of what I bought online...
It’s rare you got to/speak to a retail store where the staff know so much about the products they’re selling.
I couldn’t rate my interactions with Matt and Rob any higher, I was blown away with their depth of knowledge, their pragmatic approach and honest feedback.
I will be returning, thank you both 🙌
Great service as always. Rob sent photos of the stock that suited me, and offered to deliver too. Highly recommended 5 star service 👌
