Reviews

Friendly professional staff that know their stuff. Went on for my first pair of running shoes and they knew exactly what I needed. Must say these shoes are so comfy and have made a massive improvement. Thanks for you time I will always recommend and I will be visiting again soon 👍🏻👌🏻

excellent personal service , with no concern for time. they take the time to ensure you get the correct shoe , and give you loads of advice at the same time

The team at The Derby Runner, led by Rob, are superb.... friendly, knowledgable and happy to spend the time with you ... they really look after their customers... please support this local business as they support all of us!

I was in Nottingham for the weekend staying with family and needed some advice on trainers as they were causing me discomfort. The Derby Runnner was recommended to me so I went along on a Saturday afternoon. The service I received from one of the lady sales assistants was amazing, the best I've ever known. Straightaway she worked out the problem and then spent at least half an hour giving me different trainers to try on until I found the right pair. If I'm in Nottingham again and need advice I will definitely be back, thank you.

A huge thank you for sorting out my trainers. So impressed with the professionalism and care shown.

I visited the shops today rather apprehensive as I was going for my first pair of running shoes. I thought I’d be taking a leap in the deep end having not a clue what I needed. The chap who helped me out was fantastic analysed how I ran and explained everything to me. He pulled a few pairs out for me and I bought the Brooks Adrenaline GTS 18. Just taken them out for a 5k and it’s the quickest I’ve ever done, they’re so comfy and offer so much support! Thank you so much!

I have been into the shop today looking for new running shoes.

The help and advice I have been given was fantastic. After explaining the problems I'd had, the young lady was so helpful and knowledgeable, and after trying on several options found the first pair of trainers she selected were the best ones.

I advise anyone who needs help or new running shoes to visit them.

Great customer service and fantastic knowledge. Thank you.

Awesome service as always at #TheDerbyRunner sorting out a trainer issue and managed to find myself a little new season purchase too as the temperatures drop! Any excuse!! 😊

Big thanks to Dave who got me sorted with some new runners great service and some additional tips as well
Give them a try guys 👍

Omg how amazing was the lady ... absolutely fantastic and while I was there meant two lady’s who were so kind too .... to anyone who’s starting there running journey definitely invest in correct trainers 👟 don’t hesitate just do it 🦋🌈🦋

The shop is very friendly and the choice of shoes excellent. The staff are knowledgeable and helpful without rushing you to make a choice. You can listen to their advice but they try not to influence your final decision. I am very happy with my Salomon Fell Shoes. 😁 Thanks.

fab service and competitive price wise after checking online

Friendly knowledgable staff and no hard sell �

Went to Derby Runner after an issue with a recent purchase.
Received an awesome service
, and unexpected replacement.
#customerforlife
Many thanks.....

I went to Derby Runner to get a better pair of running shoes as, after running for a few months I have decided to enter a half marathon and knew I needed some good shoes and good advice. The staff at Derby Runner were very knowledgeable and gave me loads of advice. I bought a pair of running shoes and did a 10k run the next day and the shoes were fantastic. I can highly recommend Derby Runner.

Excellent customer service from Dave today. He was really knowledgeable, helped me understand why running was leaving me in pain. He not only gave me some tips to help my Achilles tendon heal, but showed me exercises to help prevent further injury. He gave me several suitable pairs of running shoes to try on and I felt under no pressure to decide quickly. Great service, can't be faulted at all, would highly recommend.