Body wearing out a bit in my 60's and struggled to choose shoes to cope with wide feet, achilles problems, knee pain...!! Staff ULTRA patient as I dithered between 3 different pairs..., especially as limited people allowed in the shop and I was taking ages. No pressure from staff, just support. Eventually chose Brooks Adrenalin - brilliant. Only doing about 4 miles at a time and some of that walking (!); but no pain, motion support and cushioning just right. Recommend the shoes and especially recommend the shop!! If you go there, you wont make an expensive mistake, you will...
Been coming in here for my running shoes since 1989, I wouldn’t go anywhere else. Had a friendly and very knowledgeable shoe fitting today with Carolyn, thanks a lot!
Brilliant service today, ending up with two pairs of new shoes because I couldn’t decide! Will definitely be back, fantastic customer service, highly recommend!
Excellent service today, tried on several different running shoes and found the perfect ones! Great advice given! Wore them tonight for first time and they are prefect! Treated myself to a new T-shirt too! 🌈 Thanks again Derby Runner!
fantastic service again. very professional would recommend
Brilliant service every time you go. Nothing is to much trouble for them. Thank you
Superb service given with great knowledge and absolutely no pressure selling,didn't feel rushed and great covid set up....drove over 50 miles to come here and was well worth it ....well done guys 🍦🍦🍦
Honestly the best shopping experience I’ve ever had. I really wanted to cancel my appointment due to feeling anxious and feeling like ‘why am I going to a specialist running shop I’m only a beginner’ and all that rubbish... within seconds Carolyn made me feel welcome and comfortable. I never once felt silly, rushed, or pressured into purchasing. Carolyn was patient, knowledgable and friendly. I tried on lots of different pairs, learnt about the pros and cons of each, and ultimately made my own choice based on what I needed and how they felt. I can’t recommend this place enough....
Highly recommend, friendly and knowledgable service.
I had a gait analysis and bought new running trainers for myself. The prices were very reasonable I bought a pair of neutrals for my 6yr old daughter too!
The staff were really accommodating. Will definitely be using again!
I went to Derby Runner on Monday to get my first pair of fitted running shoes. I was really impressed with their sensible approach to distancing whilst still checking the shoes were the right choice for me. I would definitely go again and the shoes are great, much more supportive than my previous pair
Just got back from the Derby Runner with 2 new pairs of running shoes. Excellent safety standards in these strange times and the staff are just so knowledgeable and helpful. If you need anything to do with running I suggest you get down to these guys as they really know what they’re doing. #supportlocalbusiness
Firstly id like to thank all the staff at #thederbyrunner for once again for a first class service yet again for my first purchase of my garmin forerunner 245 earlier in the year the man was very professional and asked wot i will want out of my new watch so i explained wot i needed it for and bought my new garmin 245 and was 100% pleased with the service i received so yesterday went to purchase some new running shoes so booked my appointment few weeks ago and yet again a great service and in these hard...
I have recently been to the Derby Runner to buy some trainers as the ones im using are past their sell by dste.
I have to say i know of Rob due to going to the running club, but Lucy Harris is what makes that place, nothings too much trouble for her, shes pleasant and polite, and knows her stuff.
I didnt just walk away with 1 pair but 2😂 Lucy made me feel welcome and not silly, with the questions i asked.
Thanks Lucy Derby Runner are lucky to have...
Went today for new trainers today , really pleased never had gait analysis before . Friendly efficient and very knowledgeable.
Thanks I’ll be back
Fantastic service today from Rob and the team. Have made the trip from Mansfield to the Derby Runner now for over 25 years and why would I change?
Called in for a gait analysis as struggled with a few niggling issues.
Elaine greeted us with a friendly welcoming smile and checked over my current running shoes, analysed my gait from different angles before explaining in detail my gait and shoes were ok and helped with trying to get to the bottom of my niggling injury.
Professional and thorough throughout.
Would highly recommend The Derby Runner guys.
Thanks Rob and your team.
Stay safe
