My first visit today and I’m so so happy with the service I received and my new running shoes!! Ella served me (that’s the name on the receipt anyway!) and was so informative, knowledgable, and patient. A lovely young lady who really knew her stuff! I can’t recommend enough and will be returning as I train for this years London marathon. Thank you!
Thank you so much to Carolyn for getting me into the right shoes, tried my new trainers out for the first time last night and noticed the difference straight away! Great shop and fantastic staff ☺️
Great service on my visit yesterday. Not seen my gait in slowmo video before. I jokingly asked if new shoes would guarantee a PB and believe it or not PB on morning parkrun by 17 secs. Might not happen every week but happy with that. The place to go for running gear.
Once again brilliant friendly and very knowledgeable service today, this place is perfect for the new runner or the more experienced ones, trust me and try it
Great service and knowledge .
Ended up buying 2 pairs 😁
I will be back thanks for your help 😊
Came this afternoon for my 1st visit Maggie was fantastic tried quite a few different trainers until I found the perfect ones and then ended up getting some trail trainers too. Will definitely be back great service
Excellent knowledge, advice and service from Rob and his team. I wouldn’t shop anywhere else. 5 Star!!
Went into the shop today after booking a ‘long’ appointment slot to replace my ageing saucony trainers. The chap that we had our appointment with couldn’t be more helpful, and was incredibly knowledgeable, gauging my feet within minutes just by sight alone.
I’m absolutely delighted with my purchase, and I will definitely be going back when I need anything in the future.
Thank you Derby Runner!
Fantastic service as always. Staff take their time to find the right shoes for you, listening to what you have to say about each model and ensuring that they act on your responses. Came away with 2 fantastic pairs of trainers yesterday ready for my long runs through the winter. I’ll be back next year when I need some new ones - wouldn’t go anywhere else!
Had an excellent experience today whilst looking for some trainers. I was assisted by Carolyn who was very knowledgeable and non judgemental as I am not a runner.
She knew my shoe size by just looking at my feet without having to measure and what support my feet needed not what I thought I wanted.
I wish I was a runner because I would only ever buy them here.
Thank you once again.
today me and my son went in to buy some trainers and spikes he has just taken up running at athletic club. Thank you for your help in getting my son started and hope he grows to love running like we all do
Just wanted to say thanks very much for your help this afternoon (Lucy sorted me with some bright Sauconys). You had been highly recommended by all the runners I work with so had to come down for my first proper pair of running shoes after having some cheap dodgy Karimors for years. Thanks for taking the time to find a good pair that worked for me, and putting my mind at ease about joining a local running club.
Thank you very much once again.
Definitely recommend The Derby Runner! Personalised service, the gentleman who served me was really helpful and I love my new shoes! Thank you 🙂
Some friends and I went on Sunday to buy trainers, once again really happy with them and great customer service as always thanks to Jude Xx
I paid my first visit to The Derby Runner this afternoon and I am delighted with the level of service and knowledge displayed by the lady who served me. I have found a pair of trainers that are so comfortable that they are like slippers. Looking forward to going out in them..
Thank you 😊
I went to Derby Runner this morning and the service was absolutely outstanding! I was given excellent advice and left with a pair of shoes that are totally bespoke to my needs! Thank you and I would not hesitate to recommend Derby Runner. Thank you!
